Commonwealth Bank68 followers78 jobs

Customer Banking Specialist - Croydon

JuniorMid levelFull-timeOffice160 Main St, Croydon VIC 3136, AustraliaFinanceCustomer service and supportPeople and culturePosted 22 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist in the Croydon Branch, you will be the public face of CommBank, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, from opening their first account to planning for retirement. The team values collaboration and is dedicated to positively impacting customers' lives.

Meet the team

About the company

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View your fit0 of 5 criteria met

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

What we're looking for

💼

Customer service experience in financial services

Proven experience delivering exceptional customer service in financial sectors.

View fit

🗣️

Excellent communication skills

Ability to articulate financial terms clearly to customers.

View fit

🔍

Problem-solving skills

Experience in identifying solutions and placing customers first.

View fit

View more

pending fit

0 of 5 criteria met
Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.

View

Excellent communication skills
Ability to articulate financial terms clearly to customers.

View

Problem-solving skills
Experience in identifying solutions and placing customers first.

View

Understanding of holistic financial solutions
Ability to provide comprehensive support in a retail banking environment.

View

Genuine interest in career growth
Commitment to improving customers' financial wellbeing and personal development.

View

A meaningful career starts with a match

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