About the job
The Customer Banking Specialist position at the East Victoria Park branch offers an exciting opportunity to connect with customers and provide exceptional service. By collaborating with your Branch Manager and colleagues, you will help deliver outstanding outcomes for every customer interaction. The team values a supportive and engaging work environment, where everyone works together to ensure customer satisfaction.
You'll be responsible for
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Building personal connections
Building a personal connection with customers through meaningful conversations.💻
Assisting with technology
Working with customers to help them use in-branch technology and digital banking options.📝
Processing applications
Performing interviews and processing applications for personal loans, credit cards, and associated products.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Financial product knowledge
Experience with personal loans, credit cards, and banking products.View
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Communication skills
Proven ability to engage customers in meaningful conversations.View