Commonwealth Bank100 followers144 jobs

Customer Banking Specialist - Esperance

JuniorMid levelFull-timeOfficeWestern Australia, AustraliaPosted 4 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Exciting opportunity to work at the Esperance branch as a Customer Banking Specialist on a full-time basis! This job is all about delivering a seamless banking experience to over 10 million personal and small business customers. The team thrives on collaboration, continuous learning, and making meaningful connections with customers.

You'll be responsible for

📞

Assisting customers

Assisting customers with general banking transactions, answering questions and queries.
❤️

Building connections

Building a personal connection with customers through meaningful conversations face to face and through direct channels.
💰

Conducting financial health checks

Completing Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📞

Communication skills

Proven ability to engage customers through various channels.

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🔍

Problem-solving skills

Experience in identifying and resolving customer issues effectively.

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Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Communication skills
Proven ability to engage customers through various channels.

View

Problem-solving skills
Experience in identifying and resolving customer issues effectively.

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Team collaboration
Experience working collaboratively to enhance customer experiences.

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