Commonwealth Bank95 followers149 jobs

Customer Banking Specialist

JuniorMid levelFull-timeOfficeNorthern Areas, SA, AustraliaFinanceCustomer servicePosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist position at our Port Augusta branch is an exciting opportunity to make a difference in the lives of our customers. In this role, you will work closely with your Branch Manager and team to provide exceptional service and support to our 10 million+ customers. The team thrives on collaboration and a shared passion for delivering outstanding banking experiences.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💬

Building connections with customers

Establishing personal connections through meaningful conversations to enhance customer experience.
📱

Assisting with technology

Guiding customers in using in-branch technology and digital banking options to meet their needs.
🔍

Conducting financial assessments

Performing Financial Health Checks to evaluate customers' financial situations and needs.

Key criteria

💼

Customer service experience

Proven experience in delivering exceptional customer service.

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📊

Financial product knowledge

Understanding of personal loans, credit cards, and financial assessments.

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🤝

Communication skills

Demonstrated ability to engage and connect with customers.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

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Financial product knowledge
Understanding of personal loans, credit cards, and financial assessments.

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Communication skills
Demonstrated ability to engage and connect with customers.

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Technology proficiency
Experience using in-branch technology and digital banking tools.

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Integrity and ethics
Commitment to placing customer needs at the forefront.

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