Customer Banking Specialist
About the job
The Customer Banking Specialist position at our Port Augusta branch is an exciting opportunity to make a difference in the lives of our customers. In this role, you will work closely with your Branch Manager and team to provide exceptional service and support to our 10 million+ customers. The team thrives on collaboration and a shared passion for delivering outstanding banking experiences.
You'll be responsible for
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Building connections with customers
Establishing personal connections through meaningful conversations to enhance customer experience.📱
Assisting with technology
Guiding customers in using in-branch technology and digital banking options to meet their needs.🔍
Conducting financial assessments
Performing Financial Health Checks to evaluate customers' financial situations and needs.Key criteria
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Customer service experience
Proven experience in delivering exceptional customer service.View
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Financial product knowledge
Understanding of personal loans, credit cards, and financial assessments.View
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Communication skills
Demonstrated ability to engage and connect with customers.View
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