Commonwealth Bank100 followers135 jobs

Customer Banking Specialist - Foster

JuniorMid levelFull-timeOfficeGippsland, VIC, AustraliaPosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at CommBank's Foster Branch, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on their lives, from opening accounts to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service, ensuring that every customer feels valued and supported.

Meet the team

About the company

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You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering customer service in financial services or retail.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated experience in identifying solutions for customer inquiries.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering customer service in financial services or retail.

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Communication skills
Excellent ability to articulate financial terms clearly to customers.

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Problem-solving skills
Demonstrated experience in identifying solutions for customer inquiries.

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Financial knowledge
Understanding of financial products and services, including loans and accounts.

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