About the job
The Customer Banking Specialist position at our Fremantle branch offers an exciting opportunity to connect with customers on a personal level while providing exceptional service. This job plays a vital role in delivering a seamless banking experience for our 10 million+ customers. Our team thrives on collaboration and is dedicated to ensuring every customer leaves satisfied.
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.🖥️
Assisting with technology
Working with customers to help them use our in-branch technology and digital banking options.📝
Processing applications
Performing interviews and processing applications for personal loans and credit cards.Key criteria
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Customer service experience
Demonstrated experience delivering exceptional customer service in retail.View
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Financial product knowledge
Experience processing applications for personal loans and credit cards.View
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Effective communication skills
Proven ability to engage customers in meaningful conversations.View