Commonwealth Bank106 followers38 jobs

Customer Banking Specialist

JuniorMid levelPart-timeOfficeNorthern Territory, AustraliaPosted 59 minutes agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional customer service at the Casuarina Branch. Every day brings new opportunities to connect with customers and help them navigate their banking needs. The team thrives on collaboration and continuous learning, ensuring that everyone is supported in their journey to success.

You'll be responsible for

💼

Assisting customers

Assisting customers with general banking transactions, answering questions and queries.
❤️

Building connections

Building a personal connection with customers through meaningful conversations face to face and through direct channels.
📊

Completing financial health checks

Completing Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service experience

Demonstrated experience in customer service roles, enhancing customer satisfaction.

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🗣️

Communication skills

Proven ability to engage customers in meaningful conversations.

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🔍

Problem-solving skills

Experience in identifying issues and providing effective solutions.

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View more

Meet the team

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View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in customer service roles, enhancing customer satisfaction.

View

Communication skills
Proven ability to engage customers in meaningful conversations.

View

Problem-solving skills
Experience in identifying issues and providing effective solutions.

View

Flexible availability
Willingness to work varied hours, including weekends.

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A meaningful career starts with a match

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