Commonwealth Bank103 followers101 jobs

Customer Banking Specialist

JuniorMid levelPart-timeOfficeNorthern Territory, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional customer service at the Casuarina Branch. Every day brings new opportunities to connect with customers and help them navigate their banking needs. The team thrives on collaboration and continuous learning, ensuring that everyone is supported in their journey to success.

You'll be responsible for

💼

Assisting customers

Assisting customers with general banking transactions, answering questions and queries.
❤️

Building connections

Building a personal connection with customers through meaningful conversations face to face and through direct channels.
📊

Completing financial health checks

Completing Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service experience

Demonstrated experience in customer service roles, enhancing customer satisfaction.

View

🗣️

Communication skills

Proven ability to engage customers in meaningful conversations.

View

🔍

Problem-solving skills

Experience in identifying issues and providing effective solutions.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on Commonwealth Bank
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in customer service roles, enhancing customer satisfaction.

View

Communication skills
Proven ability to engage customers in meaningful conversations.

View

Problem-solving skills
Experience in identifying issues and providing effective solutions.

View

Flexible availability
Willingness to work varied hours, including weekends.

View

Similar jobs

View all
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist (Lake Grace)WA · Part-time
Exciting opportunity to work at the Lake Grace branch as a Customer Banking Specialist! This job is all about delivering outstanding customer service and creating meaningful connections with customers. The team thrives on collaboration and continuous learning, ensuring a seamless banking experience for over 10 million personal and small business customers.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist (Wagin)WA · Full-time
The Customer Banking Specialist position at the Wagin Branch offers an exciting opportunity to blend contact centre and branch-based customer service. This job is vital in delivering a seamless banking experience to over 10 million personal and small business customers. The team values collaboration and continuous learning, ensuring everyone is supported in their career journey.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - Karratha (31.25 hours/week)WA · Part-time
Join our Karratha branch as a Customer Banking Specialist in a part-time opportunity where you will play a vital role in delivering outstanding outcomes for every customer. This position is all about building meaningful connections and ensuring customers leave satisfied with their banking experience. Our team thrives on collaboration and a genuine passion for customer service, making a real difference in the community.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - EsperanceWA · Full-time
Exciting opportunity to work at the Esperance branch as a Customer Banking Specialist on a full-time basis! This job is all about delivering a seamless banking experience to over 10 million personal and small business customers. The team thrives on collaboration and continuous learning, ensuring everyone feels supported in their career journey.