Customer Banking Specialist - Newman (Full Time)
About the job
The Customer Banking Specialist job at the Multi-Channel Branch in Newman is all about creating a seamless banking experience for over 10 million personal and small business customers. This position plays a vital role in assisting customers with their everyday banking needs, whether through digital channels or face-to-face interactions. The team thrives on collaboration, continuous learning, and a shared commitment to outstanding customer service.
You'll be responsible for
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Assisting customers
Assist customers with general banking transactions, answering questions and queries.🤗
Building connections
Build a personal connection with customers through meaningful conversations face to face and through our direct channels.📊
Completing financial health checks
Complete Financial Health Checks to assess customers’ financial needs.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to engage customers in meaningful conversations.View
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Problem-solving skills
Experience in identifying and resolving customer issues effectively.View