About the job
The Customer Banking Specialist position at our Karratha branch is all about creating exceptional experiences for our customers. In this role, you will collaborate with your Branch Manager and colleagues to ensure every customer receives the support they need. The team thrives on building connections and delivering outstanding outcomes, all while maintaining a friendly and approachable atmosphere.
You'll be responsible for
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Building personal connections
Creating meaningful conversations with customers to understand their needs better.🖥️
Assisting with technology
Helping customers utilize in-branch technology and digital banking options.📊
Conducting financial assessments
Performing Financial Health Checks and processing applications for banking products.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to engage customers through meaningful conversations.View
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Financial product knowledge
Understanding of personal loans, credit cards, and banking products.View
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