Commonwealth Bank
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Customer Banking Specialist - Karratha

JuniorMid levelFull-timeOfficeWestern Australia, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist position at our Karratha branch is all about creating exceptional experiences for our customers. In this role, you will collaborate with your Branch Manager and colleagues to ensure every customer receives the support they need. The team thrives on building connections and delivering outstanding outcomes, all while maintaining a friendly and approachable atmosphere.

You'll be responsible for

❤️

Building personal connections

Creating meaningful conversations with customers to understand their needs better.
🖥️

Assisting with technology

Helping customers utilize in-branch technology and digital banking options.
📊

Conducting financial assessments

Performing Financial Health Checks and processing applications for banking products.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📞

Communication skills

Proven ability to engage customers through meaningful conversations.

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💳

Financial product knowledge

Understanding of personal loans, credit cards, and banking products.

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View more

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5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Communication skills
Proven ability to engage customers through meaningful conversations.

View

Financial product knowledge
Understanding of personal loans, credit cards, and banking products.

View

Team collaboration
Experience working collaboratively in a retail banking environment.

View

Problem-solving skills
Ability to assess customer needs and provide tailored solutions.

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