Commonwealth Bank
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Customer Banking Specialist - Lake Grace (FT or PT)

JuniorMid levelFull-timeHybridStubbs St, Lake Grace WA 6353, AustraliaPosted 2 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

Exciting opportunity to work at the Lake Grace branch as a Customer Banking Specialist! This job is all about delivering a seamless banking experience to over 10 million personal and small business customers. The team thrives on collaboration and continuous learning, ensuring everyone feels supported in their career journey.

You'll be responsible for

🛠️

Assisting customers

Assist customers with general banking transactions, answering questions and queries.
❤️

Building connections

Build a personal connection with customers through meaningful conversations face to face and through our direct channels.
📊

Completing financial health checks

Complete Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service experience

Demonstrated experience delivering outstanding customer service in banking or retail.

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🗣️

Strong communication skills

Proven ability to engage customers in meaningful conversations.

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🔍

Problem-solving skills

Experience in identifying issues and finding effective solutions.

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Meet the team

About the company

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5 criteria for this job
Customer service experience
Demonstrated experience delivering outstanding customer service in banking or retail.

View

Strong communication skills
Proven ability to engage customers in meaningful conversations.

View

Problem-solving skills
Experience in identifying issues and finding effective solutions.

View

Team collaboration
Ability to work collaboratively to enhance customer experiences.

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Willingness to learn
Open approach to learning new skills and achieving goals.

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