Commonwealth Bank
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Customer Banking Specialist - Lane Cove

JuniorPart-timeOfficeNew South Wales, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at CommBank's Lane Cove Branch, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while making a positive difference in the community.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
🛠️

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💻

Educating customers

Providing options for the customer through education & demonstration of our in-branch technology and digital banking options.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly.

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🔍

Problem-solving skills

Demonstrated ability to find solutions and act with integrity.

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Meet the team

About the company

Apply on Commonwealth Bank
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4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

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Communication skills
Excellent ability to articulate financial terms clearly.

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Problem-solving skills
Demonstrated ability to find solutions and act with integrity.

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Retail environment experience
Experience working in a busy, driven retail environment.

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