Commonwealth Bank
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Customer Banking Specialist - Midland Hub (Full Time)

JuniorMid levelFull-timeOffice555 Wellington St, Perth WA 6000, AustraliaPosted 4 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at our Midland Hub branch, you will play a vital role in delivering outstanding customer experiences. Your ability to connect with customers and understand their needs will help you refer them to the right specialists for more complex services. The team thrives on collaboration and is dedicated to putting customers first, ensuring they leave satisfied.

You'll be responsible for

❤️

Building connections

Building a personal connection with customers through meaningful conversations.
🛠️

Assisting customers

Working with customers to help them use in-branch technology and digital banking options.
📝

Processing applications

Performing interviews and processing applications for personal loans, credit cards, and associated products.

Key criteria

🤝

Customer service experience

Demonstrated experience providing exceptional service to customers.

View

📊

Financial product knowledge

Understanding of personal loans, credit cards, and banking products.

View

💬

Effective communication skills

Proven ability to engage customers in meaningful conversations.

View

Meet the team

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3 criteria for this job
Customer service experience
Demonstrated experience providing exceptional service to customers.

View

Financial product knowledge
Understanding of personal loans, credit cards, and banking products.

View

Effective communication skills
Proven ability to engage customers in meaningful conversations.

View

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