Customer Banking Specialist - Newman (Full Time, 12 month opportunity)
About the job
The Customer Banking Specialist position at the Newman Branch Hub offers an exciting opportunity to join a dynamic team dedicated to providing exceptional service. This job plays a vital role in delivering a seamless banking experience to over 10 million personal and small business customers. The team thrives on collaboration and continuous learning, ensuring that everyone is supported in their career journey.
You'll be responsible for
📞
Assisting customers
Assisting customers with general banking transactions, answering questions and queries.❤️
Building connections
Building a personal connection with customers through meaningful conversations face to face and through direct channels.💰
Completing financial health checks
Completing Financial Health Checks to assess customers’ financial needs.Key criteria
💼
Customer service passion
Demonstrated passion for delivering outstanding customer service.View
🗣️
Effective communication skills
Experience engaging in meaningful conversations with customers.View
🔍
Problem-solving mindset
Proven ability to find effective solutions to customer issues.View
View more