Customer Banking Specialist Relief - CBD & Inner Sydney Area
About the job
The Customer Banking Specialist Relief job is all about making a real impact on customers' lives by providing exceptional service and support. Joining the relief team means you will be the public face of CommBank, helping customers navigate their banking needs in the CBD & Inner Sydney area. The team thrives on collaboration and is dedicated to creating a positive experience for every customer.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Experience asking the right questions to find effective solutions.View
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