Customer Banking Specialist Relief - North Shore & Beaches Area
About the job
The Customer Banking Specialist Relief position at CommBank is an exciting opportunity to join a dedicated relief team in the North Shore & Beaches Area. This job plays a vital role in delivering a seamless banking experience to over 10 million customers, positively impacting their lives at every stage. The team thrives on collaboration and is passionate about supporting each other while making a real difference in the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Proven customer service experience
Demonstrated experience in delivering exceptional customer service, preferably in financial services.View
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Excellent communication skills
Ability to clearly articulate financial terms and engage customers effectively.View
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Problem-solving abilities
Experience asking the right questions and providing effective solutions.View
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