Commonwealth Bank
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Customer Banking Specialist Relief - Dunsborough (Full Time)

JuniorMid levelFull-timeOfficeWestern Australia, Australia72 Forrest St, Collie WA 6225, Australia141 Bussell Hwy, Margaret River WA 6285, AustraliaPosted 2 hours agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist Relief job at the Dunsborough branch offers an exciting opportunity to engage with customers and provide exceptional service. This position plays a vital role in delivering a seamless banking experience across multiple channels, ensuring that over 10 million personal and small business customers receive the support they need. The team thrives on collaboration, continuous learning, and a commitment to customer satisfaction.

You'll be responsible for

🛠️

Assisting customers

Assist customers with general banking transactions, answering questions and queries.
❤️

Building connections

Build a personal connection with customers through meaningful conversations face to face and through our direct channels.
📄

Processing applications

Process applications for personal loans, credit cards and associated products.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in banking.

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🗣️

Communication skills

Demonstrated ability to engage customers in meaningful conversations.

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🔍

Problem-solving skills

Experience in identifying issues and finding effective solutions.

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Meet the team

About the company

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3 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in banking.

View

Communication skills
Demonstrated ability to engage customers in meaningful conversations.

View

Problem-solving skills
Experience in identifying issues and finding effective solutions.

View

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