Customer Banking Specialist Relief - Footscray
About the job
As a Customer Banking Specialist at CommBank, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to our valued customers. This opportunity allows you to make a real impact in people's lives, helping them with their financial journeys. The team thrives on collaboration and is dedicated to supporting each other while providing exceptional service.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.🔍
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.What we're looking for
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Customer service experience in financial services
Demonstrated experience delivering exceptional service in financial sectors.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Experience finding solutions and addressing customer needs effectively.View
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