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Customer Banking Specialist Relief - Greater South West Area
JuniorMid levelPart-timeHybridNew South Wales, AustraliaNew South Wales, AustraliaPosted 4 days agoVerified 1 week ago
About the job
Join the CommBank family as a Customer Banking Specialist Relief based out of our Young Branch! This job is all about making a real impact in the lives of our customers, helping them navigate their banking needs and achieve their dreams. The team thrives on collaboration and support, ensuring that everyone feels valued and empowered to make a difference.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.🔍
Problem solving
Problem solving & providing effective solutions whilst championing our processes, procedures & driving our risk-adverse culture.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in financial services.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Demonstrated ability to ask the right questions and find solutions.View