Commonwealth Bank103 followers107 jobs

Customer Banking Specialist Relief - Lismore

GraduateJuniorPart-timeOfficeUralba NSW 2477, AustraliaPosted 23 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about being the friendly face of CommBank, delivering a seamless banking experience to over 10 million customers. Working in the Retail Banking Services team means making a real impact in people's lives, from helping them open their first account to planning for retirement. The team values collaboration and is dedicated to supporting each other in providing exceptional service.

You'll be responsible for

✨

Delivering seamless experiences

Deliver a seamless experience by responding to customers’ transactional banking needs.
💳

Processing transactions

Process a range of transactions, including deposits, withdrawals, transfers, bank cheques, and CommFX.
🔍

Conducting financial health checks

Conduct financial health checks to understand customers’ needs and identify opportunities for tailored products and services.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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💬

Strong communication skills

Proven ability to engage and communicate effectively with customers.

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💰

Financial product knowledge

Experience with banking products and services for customer needs.

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View more

Meet the team

About the company

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4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Strong communication skills
Proven ability to engage and communicate effectively with customers.

View

Financial product knowledge
Experience with banking products and services for customer needs.

View

Problem-solving skills
Demonstrated ability to identify and resolve customer issues effectively.

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