Commonwealth Bank
Customer Banking Specialist Relief - Sydney North Shore & Beaches Area
About the job
Join the dynamic team at CommBank as a Customer Banking Specialist Relief, where you will play a vital role in delivering exceptional banking experiences to our customers. This job offers the opportunity to make a real impact in people's lives, helping them achieve their financial dreams. The team thrives on collaboration and support, ensuring that everyone feels valued and empowered.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.š
Supporting customer inquiries
Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.š°
Conducting financial health checks
Completing financial health checks to assess customersā financial needs and identify any changes.What we're looking for
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Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.View fit
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View fit
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Problem-solving skills
Experience asking the right questions to find effective solutions.View fit
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