Commonwealth Bank
Customer Banking Specialist Relief - Bentleigh
JuniorMid levelPart-timeHybrid387 Centre Rd, Bentleigh VIC 3204, AustraliaFinanceCustomer service and supportPeople and culturePosted 4 hours ago
View your fit0 of 9 criteria met
About the job
As a Customer Banking Specialist at CommBank, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on their lives, from opening accounts to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service while fostering a supportive environment.
You'll be responsible for
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Engaging with customers
Have in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Support customers with enquiries, maintenance on accounts and process applications for credit products.📊
Conducting financial health checks
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.What we're looking for
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Proven customer service experience
Demonstrated experience in delivering exceptional customer service, ideally in financial services.View fit
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Excellent communication skills
Ability to articulate financial terms clearly and effectively.View fit
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Problem-solving skills
Experience in identifying solutions and placing customers at the center.View fit
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