The Customer Banking Specialist job at CommBank is all about making a real impact in people's lives through exceptional banking experiences. You'll be the public face of the Retail Banking Services team, helping customers navigate their financial journeys. The team thrives on collaboration and is dedicated to providing support to customers when they need it most.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products💰
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes