Commonwealth Bank
Customer Banking Specialist - Gosford
JuniorPart-timeOfficeCentral Coast, NSW, AustraliaFinancePeople and cultureCustomer servicePosted 4 days ago
View your fit0 of 9 criteria met
About the job
The Customer Banking Specialist Relief position at CommBank is all about making a real impact in the lives of customers. By providing exceptional service and support, you will help individuals navigate their financial journeys, from opening accounts to planning for retirement. The team thrives on collaboration and is dedicated to ensuring that every customer feels valued and understood.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting Financial Health Checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.What we're looking for
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Customer service experience in financial services
Demonstrated experience delivering exceptional customer service in financial environments.View fit
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View fit
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Problem-solving skills
Proven ability to ask questions and find effective solutions.View fit
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