Commonwealth Bank68 followers143 jobs

Customer Banking Specialist - St Arnaud

JuniorMid levelPart-timeOfficeVictoria, AustraliaCustomer service and supportPeople and cultureSalesPosted 4 days ago
View your fit0 of 9 criteria met

About the job

As a Customer Banking Specialist at the St Arnaud Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. Our team thrives on collaboration and is dedicated to supporting each other while making a positive difference in our community.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting Financial Health Checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

What we're looking for

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service in financial services or retail.

View fit

🗣️

Excellent communication skills

Ability to articulate financial terms clearly to customers.

View fit

🔍

Problem-solving skills

Experience finding solutions and placing customers at the center of interactions.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in delivering exceptional customer service in financial services or retail.

View

Excellent communication skills
Ability to articulate financial terms clearly to customers.

View

Problem-solving skills
Experience finding solutions and placing customers at the center of interactions.

View

Retail environment adaptability
Ability to thrive in a busy, commercially driven retail setting.

View

Career interest in banking
Genuine interest in building a long-term career with CommBank.

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