Customer Care Consultant Trade Store - Geraldton, WA
About the job
Join a dynamic team as a Customer Care Consultant at our Trade Store in Geraldton, WA! This job is all about delivering exceptional customer service in a fast-paced environment where no two days are the same. You'll have the opportunity to engage with customers face-to-face, manage orders, and maintain store presentation while being part of a supportive and inclusive team.
You'll be responsible for
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Delivering customer service
Providing fast-paced customer service via telephone, email, and in person in the trade store.🛒
Maintaining store standards
Ensuring trade store presentation standards, including merchandising and restocking, are met.📦
Tracking customer orders
Tracking customer orders and ensuring timely actioning of requests within allocated timeframes.Key criteria
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Customer service experience
Demonstrated experience in a trade store or retail environment.View
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Computer proficiency
Confidence and experience with computers and Microsoft suites.View
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Clear communication skills
Strong written and verbal communication abilities.View
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