Customer Care Consultant Trade Store - Geraldton, WA
About the job
Join a vibrant team as a Customer Care Consultant at our Trade Store in Geraldton, WA! This job is all about delivering exceptional customer service while thriving in a dynamic environment. Youâll enjoy a variety of tasks, from serving customers face-to-face to maintaining store standards, all while being part of a supportive and inclusive team.
You'll be responsible for
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Providing customer service
Delivering fast-paced customer service via telephone, email, and in person in the trade store.đ
Maintaining store presentation
Ensuring trade store presentation standards, including merchandising and restocking.đŚ
Tracking customer orders
Tracking customer orders and ensuring timely actioning of requests within allocated timeframes.Key criteria
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Customer service experience
Demonstrated experience in a trade store or retail environment.View
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Computer proficiency
Confidence and experience with computers and Microsoft suites.View
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Clear communication skills
Effective written and verbal communication with customers.View
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