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Customer Care Consultant Trade Store - Geraldton, WA

JuniorMid levelFull-timeOfficeGeraldton WA 6530, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is all about being the friendly face of our Geraldton Trade Store as a Customer Care Consultant. You'll play a vital role in creating an outstanding customer service experience while supporting the smooth operation of the store. Our team thrives on collaboration and a positive culture, making it a great place to learn and grow.

You'll be responsible for

👥

Acting as the first point of contact

Providing exceptional customer service in person, by phone, and via email, ensuring a welcoming experience.
💡

Providing expert advice

Offering knowledgeable assistance on a wide range of industrial products to meet customer needs.
🧹

Maintaining store appearance

Replenishing shelves, assisting with stocktake, and ensuring a clean and visually appealing shopfront.

Key criteria

🤝

Customer service experience

Demonstrated experience in customer service or retail environments.

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🗣️

Clear communication skills

Proven ability to communicate positively and clearly with customers.

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📦

Physical fitness

Ability to lift up to 15kg and maintain store presentation.

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Meet the team

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4 criteria for this job
Customer service experience
Demonstrated experience in customer service or retail environments.

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Clear communication skills
Proven ability to communicate positively and clearly with customers.

View

Physical fitness
Ability to lift up to 15kg and maintain store presentation.

View

Willingness to learn
Proactive attitude towards learning new products and processes.

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