Benetas
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Customer Centre Advisor

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 week agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join a vibrant team of over 2,000 individuals dedicated to making a positive impact on the lives of more than 15,000 older Victorians through exceptional aged care services. As a Customer Centre Advisor, you will be the trusted first point of contact for older people and their families, guiding them through important decisions with compassion and clarity. At Benetas, collaboration and genuine care are at the heart of our mission, creating a respectful and supportive workplace where every contribution is valued and well-being is prioritized.

You'll be responsible for

No responsibilities listed

Key criteria

πŸ“ž

Customer service experience

Demonstrated experience in customer service or contact centre environments.

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✍️

Strong communication skills

Proven ability to communicate clearly and sensitively in writing and verbally.

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🀝

Rapport-building ability

Experience building trust with diverse individuals and families.

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5 criteria for this job
Customer service experience
Demonstrated experience in customer service or contact centre environments.

View

Strong communication skills
Proven ability to communicate clearly and sensitively in writing and verbally.

View

Rapport-building ability
Experience building trust with diverse individuals and families.

View

Organisational skills
Strong attention to detail and ability to manage competing priorities effectively.

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Digital systems proficiency
Experience using digital systems for maintaining accurate customer records.

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