About the job
This job at Water Corporation is about being part of a team that genuinely helps people every day. It’s an opportunity to make a real difference while building valuable career skills in a supportive environment. The team thrives on collaboration, celebrating wins together, and helping each other through challenges.
You'll be responsible for
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Supporting customers
You will support customers across a range of enquiries including billing questions, payment support, and service enquiries.✨
Delivering solutions
Finding practical solutions and providing a great customer experience while helping customers navigate difficult situations with empathy and care.📈
Building skills
You will build strong communication, problem-solving, and customer service skills while working across phone and digital channels.Key criteria
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Customer service experience
Demonstrated experience providing excellent customer service.View
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System navigation skills
Experience navigating multiple systems while maintaining accuracy.View
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Resilience in challenges
Proven ability to handle challenging situations with composure.View
