Customer Experience Officer
About the job
The Customer Experience Officer at Wangaratta Sports and Aquatic Centre (WSAC) plays a vital role in creating memorable experiences for community members and visitors. This position is all about bringing warmth, enthusiasm, and professionalism to every interaction, ensuring that everyone feels welcomed and supported. The team thrives on collaboration and positivity, making every day an exciting opportunity to connect with others.
You'll be responsible for
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Welcoming members and visitors
Be the face of WSAC, greeting everyone with positivity and genuine care.📅
Supporting enquiries and bookings
Assist with processing memberships and bookings, ensuring a seamless experience for all.🎉
Maintaining a vibrant environment
Help create an atmosphere where everyone feels valued and excited to return.Key criteria
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Strong communication skills
Demonstrated ability to engage positively with customers.View
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Customer service experience
Experience in providing excellent service in a fast-paced environment.View
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Flexible availability
Willingness to work evenings and weekends as needed.View
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