Rural City of Wangaratta
6 jobs

Customer Experience Officer

JuniorPart-timeOfficeWangaratta VIC 3677, AustraliaPosted 8 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Customer Experience Officer at Wangaratta Sports and Aquatic Centre (WSAC) plays a vital role in creating memorable experiences for community members and visitors. This position is all about bringing warmth, enthusiasm, and professionalism to every interaction, ensuring that everyone feels welcomed and supported. The team thrives on collaboration and positivity, making every day an exciting opportunity to connect with others.

You'll be responsible for

👋

Welcoming members and visitors

Be the face of WSAC, greeting everyone with positivity and genuine care.
📅

Supporting enquiries and bookings

Assist with processing memberships and bookings, ensuring a seamless experience for all.
🎉

Maintaining a vibrant environment

Help create an atmosphere where everyone feels valued and excited to return.

Key criteria

🗣️

Strong communication skills

Demonstrated ability to engage positively with customers.

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🤝

Customer service experience

Experience in providing excellent service in a fast-paced environment.

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⏰

Flexible availability

Willingness to work evenings and weekends as needed.

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Meet the team

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5 criteria for this job
Strong communication skills
Demonstrated ability to engage positively with customers.

View

Customer service experience
Experience in providing excellent service in a fast-paced environment.

View

Flexible availability
Willingness to work evenings and weekends as needed.

View

Approachable presence
Friendly demeanor that encourages customer interaction.

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Administrative skills
Experience with cash handling and essential admin tasks.

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