Customer Feedback & Investigations Officer
About the job
The Customer Feedback & Investigations Officer position is an exciting opportunity to join the Head Office team in Pymble. This job is crucial for ensuring customer concerns are addressed with care and professionalism, making a significant impact on the community by promoting safe and reliable transport services. The team thrives in a fast-paced environment, valuing strong communication and collaboration to achieve shared goals.
You'll be responsible for
No responsibilities listed
Key criteria
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Customer feedback management experience
Demonstrated experience managing customer feedback across multiple systems.View
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Excellent communication skills
Proven written and verbal communication skills for effective customer interaction.View
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Strong organisational skills
Experience prioritising tasks and managing time effectively under pressure.View
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