Busways Group8 jobs

Customer Feedback & Investigations Officer

JuniorMid levelContractOfficePymble NSW 2073, AustraliaPosted 5 months agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Customer Feedback & Investigations Officer position is an exciting opportunity to join the Head Office team in Pymble. This job is crucial for ensuring customer concerns are addressed with care and professionalism, making a significant impact on the community by promoting safe and reliable transport services. The team thrives in a fast-paced environment, valuing strong communication and collaboration to achieve shared goals.

You'll be responsible for

No responsibilities listed

Key criteria

📋

Customer feedback management experience

Demonstrated experience managing customer feedback across multiple systems.

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📞

Excellent communication skills

Proven written and verbal communication skills for effective customer interaction.

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🗂️

Strong organisational skills

Experience prioritising tasks and managing time effectively under pressure.

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5 criteria for this job
Customer feedback management experience
Demonstrated experience managing customer feedback across multiple systems.

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Excellent communication skills
Proven written and verbal communication skills for effective customer interaction.

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Strong organisational skills
Experience prioritising tasks and managing time effectively under pressure.

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Technical proficiency
Proficiency in Microsoft Office and CRM systems, with adaptability to new tools.

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Australian work rights
Australian Citizenship, Permanent Residency, or full working rights required.

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