About the job
The Admin & Customer Service Officer at Toll Group plays a vital role in supporting Australia’s Defence logistics operations. This position is essential for ensuring efficient warehouse and distribution activities, while also maintaining compliance with contract requirements. The team thrives on collaboration, professionalism, and a shared commitment to delivering what matters.
You'll be responsible for
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Coordinating administrative support
Delivering day-to-day administrative and customer service support to operational teams.📋
Maintaining records and databases
Ensuring accurate records, forms, and databases in line with contract and audit requirements.📞
Providing frontline customer service
Supporting inbound inquiries, complaints, and order tracking requests professionally.Key criteria
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Administrative experience
Minimum 3 years in administrative or customer service roles.View
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Proficiency in Microsoft Office
Experience with Excel, Word, Outlook, and SharePoint is essential.View
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Document control knowledge
Understanding of ISO9001 requirements for documentation management.View
