Customer Field Technician | Gladstone
About the job
Join the journey of transforming Australiaâs digital landscape as a Customer Field Technician! This customer-facing job allows you to make a real impact on everyday Australians, bringing smiles to their faces. Working in Gladstone, you will enjoy a flexible environment while taking on the exciting challenge of installing, repairing, and maintaining nbn products and services.
You'll be responsible for
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Installing cabling
Performing cabling installation (copper and fibre) including jointing, jumpering, and splicing to ensure connectivity.đ
Installing Customer Premises Equipment
Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate service delivery.đ§
Diagnosing and repairing faults
Diagnosing and repairing faults in nbn cabling networks and nbn CPE to maintain service quality.Key criteria
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Cabling installation experience
Experience with copper and fibre cabling installation, jointing, and splicing.View
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Fault diagnosis and repair skills
Demonstrated ability to diagnose and repair nbn cabling networks and CPE.View
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Exceptional customer service skills
Proven ability to deliver outstanding service in customer-facing environments.View
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