Customer Field Technician I Gold Coast
About the job
As a Customer Field Technician, you will be at the forefront of transforming Australiaâs digital landscape. This job offers a unique opportunity to make a real impact on everyday Australians by providing exceptional customer service while working autonomously on installation, repair, and maintenance tasks. The team values flexibility and collaboration, ensuring a supportive environment where everyone can thrive.
You'll be responsible for
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Installing cabling
Performing cabling installation (copper and fibre) including jointing, jumpering, and splicing to ensure connectivity.đ
Installing Customer Premises Equipment
Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate service delivery.đ§
Diagnosing and repairing faults
Diagnosing and repairing faults in nbn cabling networks and nbn CPE to maintain service quality.Key criteria
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Cabling installation experience
Experience with copper and fibre cabling installation, jointing, and splicing.View
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Fault diagnosis and repair skills
Proven ability to diagnose and repair nbn cabling networks and equipment.View
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Exceptional customer service skills
Demonstrated ability to provide outstanding service in customer-facing situations.View
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