Customer Field Technician I Moe
About the job
Join the journey of transforming Australiaâs digital landscape as a Customer Field Technician. In this impactful job, you will work directly with customers, ensuring they receive top-notch service while installing and maintaining nbn products. The team thrives on collaboration and flexibility, creating a supportive environment where everyone can contribute to making a difference.
You'll be responsible for
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Installing cabling
Installing cabling (copper and fibre) including jointing, jumpering, and splicing to ensure connectivity.đŚ
Setting up equipment
Installing nbn Customer Premises Equipment (CPE) at customer premises to facilitate internet access.đ§
Diagnosing and repairing faults
Diagnosing and repairing faults in nbn cabling networks and CPE to maintain service quality.Key criteria
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Cabling installation experience
Experience with copper and fibre cabling installation, including jointing and splicing.View
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Fault diagnosis and repair skills
Proven ability to diagnose and repair nbn cabling networks and equipment.View
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Exceptional customer service skills
Demonstrated ability to provide outstanding service in customer-facing roles.View
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