Customer Field Technician I Hobart
About the job
As a Customer Field Technician, you will be an integral part of transforming Australiaâs digital landscape. This customer-facing job allows you to make a real impact on everyday Australians, bringing smiles to their faces as you provide essential services. The team values flexibility and autonomy, encouraging you to work in various environments while delivering exceptional customer service.
You'll be responsible for
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Installing cabling
Performing cabling installation (copper and fibre), including jointing, jumpering, and splicing, to ensure connectivity for customers.đ
Installing Customer Premises Equipment
Installing nbn Customer Premises Equipment (CPE) at customer locations to provide essential services.đ
Diagnosing and repairing faults
Diagnosing and repairing faults in nbn cabling networks and CPE to maintain service quality and customer satisfaction.Key criteria
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Cabling installation experience
Experience with copper and fibre cabling installation, including jointing and splicing.View
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Fault diagnosis skills
Proven ability to diagnose and repair nbn cabling networks and equipment.View
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Customer service skills
Demonstrated exceptional customer service abilities in a field environment.View
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