Customer Field Technician I Bendigo
About the job
Join the journey of transforming Australiaâs digital landscape as a Customer Field Technician. In this impactful job, you will engage directly with everyday Australians, bringing smiles to their faces through your work. The team values safety, autonomy, and exceptional customer service, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Installing cabling
Installing cabling (copper and fibre) and nbn Customer Premises Equipment (CPE) at customer locations.đ
Diagnosing faults
Diagnosing and repairing faults in nbn cabling networks and CPE to ensure optimal service delivery.đ
Providing customer service
Delivering exceptional customer service while performing field tasks and ensuring customer satisfaction.Key criteria
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Cabling installation experience
Experience with copper and fibre cabling installation, including jointing and splicing.View
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Fault diagnosis skills
Proven ability to diagnose and repair faults in nbn cabling networks.View
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Customer service skills
Demonstrated exceptional customer service skills in a field environment.View
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