nbn® Australia5 followers25 jobs

Customer Field Technician I Bendigo

JuniorMid levelFull-timeOfficeBendigo VIC 3550, AustraliaCustomer service and supportInformation technologyPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

Join the journey of transforming Australia’s digital landscape as a Customer Field Technician. In this impactful job, you will engage directly with everyday Australians, bringing smiles to their faces through your work. The team values safety, autonomy, and exceptional customer service, creating a supportive environment where everyone can thrive.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏗️

Installing cabling

Installing cabling (copper and fibre) and nbn Customer Premises Equipment (CPE) at customer locations.
🔍

Diagnosing faults

Diagnosing and repairing faults in nbn cabling networks and CPE to ensure optimal service delivery.
🌟

Providing customer service

Delivering exceptional customer service while performing field tasks and ensuring customer satisfaction.

Key criteria

🔌

Cabling installation experience

Experience with copper and fibre cabling installation, including jointing and splicing.

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🛠️

Fault diagnosis skills

Proven ability to diagnose and repair faults in nbn cabling networks.

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📞

Customer service skills

Demonstrated exceptional customer service skills in a field environment.

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View your fit

5 criteria for this job
Cabling installation experience
Experience with copper and fibre cabling installation, including jointing and splicing.

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Fault diagnosis skills
Proven ability to diagnose and repair faults in nbn cabling networks.

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Customer service skills
Demonstrated exceptional customer service skills in a field environment.

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Current driver's licence
Valid and clean driver's licence for customer premises access.

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Strong communication skills
Effective written and verbal communication skills for customer interactions.

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A meaningful career starts with a match

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