NBN Co1 follower29 jobs

Customer Field Technician I Gold Coast

JuniorFull-timeOfficeGold Coast QLD, AustraliaCustomer service and supportInformation technologyTechnical supportPosted 2 weeks ago
View your fit0 of 9 criteria met

About the job

As a Customer Field Technician, you will be at the forefront of transforming Australia’s digital landscape. This job offers a unique opportunity to make a real impact on everyday Australians by providing exceptional customer service while working autonomously on installation, repair, and maintenance tasks. The team values flexibility and collaboration, ensuring a supportive environment where everyone can thrive.

You'll be responsible for

🔌

Installing cabling

Performing cabling installation (copper and fibre) including jointing, jumpering, and splicing to ensure connectivity.
🏠

Installing Customer Premises Equipment

Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate service delivery.
🔧

Diagnosing and repairing faults

Diagnosing and repairing faults in nbn cabling networks and nbn CPE to maintain service quality.

What we're looking for

🔧

Cabling installation experience

Experience with copper and fibre cabling installation, jointing, and splicing.

View fit

🛠️

Fault diagnosis skills

Proven ability to diagnose and repair nbn cabling networks and equipment.

View fit

👥

Exceptional customer service skills

Demonstrated experience providing outstanding service in customer-facing roles.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Cabling installation experience
Experience with copper and fibre cabling installation, jointing, and splicing.

View

Fault diagnosis skills
Proven ability to diagnose and repair nbn cabling networks and equipment.

View

Exceptional customer service skills
Demonstrated experience providing outstanding service in customer-facing roles.

View

Current driver's licence
Valid and clean driver's licence for travel to customer sites.

View

Strong communication skills
Effective written and verbal communication skills for customer interactions.

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