nbn® Australia5 followers25 jobs

Customer Field Technician I Yamba I Maclean I Grafton

JuniorFull-timeOfficeCoffs Harbour NSW 2450, AustraliaTechnical supportCustomer servicePosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Field Technician job is all about hands-on work and making a real difference in connecting homes and communities. This role is crucial for shaping Australia’s digital future, as you will be involved in installations, repairs, and customer support. The team values safety and provides full training and ongoing support to ensure everyone feels confident and set up for success.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔌

Completing installations

Working independently to complete installations, repairs, and maintenance across different nbn technologies.
👥

Supporting customers

Ensuring customers feel supported and informed throughout the process.
🛡️

Applying safety practices

Consistently applying safe work practices and following nbn’s safety procedures.

Key criteria

🔧

Hands-on experience in practical work

Experience in trades like plumbing, carpentry, or electrical work.

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🗣️

Strong communication skills

Ability to engage and support customers effectively.

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🚦

Commitment to safety practices

Proven adherence to safety procedures in previous roles.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Hands-on experience in practical work
Experience in trades like plumbing, carpentry, or electrical work.

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Strong communication skills
Ability to engage and support customers effectively.

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Commitment to safety practices
Proven adherence to safety procedures in previous roles.

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Current, clean Driver’s Licence
Valid licence required for customer site visits.

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Experience in customer-focused roles
Background in hospitality or customer service is valued.

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