nbn® Australia7 followers47 jobs

Customer Field Technician I Melbourne Metro

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Customer Field Technician, you will be at the forefront of transforming Australia’s digital landscape. This job offers a unique opportunity to make a real impact on everyday Australians while delivering exceptional customer service. The team values autonomy and flexibility, allowing you to thrive in various environments, primarily within customers' premises.

Meet the team

About the company

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You'll be responsible for

📡

Installing cabling

Performing cabling installation (copper and fibre), including jointing, jumpering, and splicing, to ensure connectivity.
🏠

Installing Customer Premises Equipment

Installing nbn Customer Premises Equipment (CPE) at customer locations to enhance their service experience.
🔍

Diagnosing and repairing faults

Diagnosing and repairing faults in nbn cabling networks and CPE to maintain service quality.

Key criteria

🔌

Cabling installation experience

Proven experience with copper and fibre cabling installation.

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🛠️

Fault diagnosis skills

Demonstrated ability to diagnose and repair nbn cabling faults.

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📞

Customer service expertise

Experience delivering exceptional customer service in field environments.

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A meaningful career starts with a match

Apply on nbn® Australia
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4 criteria for this job
Cabling installation experience
Proven experience with copper and fibre cabling installation.

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Fault diagnosis skills
Demonstrated ability to diagnose and repair nbn cabling faults.

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Customer service expertise
Experience delivering exceptional customer service in field environments.

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Current driver's license
Valid and clean driver's license for customer site visits.

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