Customer Lifecyle Analyst
About the job
The Financial Crime Customer Lifecycle Analyst job is all about contributing to the Group’s anti-money laundering and counter-terrorism financing obligations while providing exceptional customer service. This position plays a vital role in protecting the community and enhancing operational efficiency. The team thrives on collaboration and continuous improvement, ensuring that every day brings new opportunities to disrupt financial crime.
You'll be responsible for
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Maintaining compliance
Keeping up-to-date with AML, CTF, and sanctions obligations as they apply to the job.🌟
Delivering customer service
Exceeding customer expectations and capturing necessary information accurately.📝
Documenting interactions
Recording customer interactions and findings in a timely manner.Key criteria
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Anti-money laundering and compliance knowledge
Understanding of AML, CTF, and sanctions obligations.View
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Experience in operational environments
Experience in fast-paced, high-volume operational settings.View
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Tertiary education completion
Completion of relevant tertiary education preferred.View
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