Customer Operations Coordinator
About the job
The Customer Excellence Coordinator at Saputo plays a vital role in managing domestic customer orders and ensuring a seamless experience for clients. This position is all about making meaningful contributions while working in a supportive, inclusive environment that values growth and teamwork. Join a passionate team that genuinely cares about your success and is dedicated to delivering high-quality products.
You'll be responsible for
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Managing customer orders
Manage end-to-end domestic customer orders, acting as the main contact for assigned customers and ensuring prompt, accurate order fulfilment.🤝
Building relationships
Build strong relationships with customers, Account Managers, and internal teams to enhance collaboration and service delivery.📊
Coordinating logistics
Coordinate with planners, inventory, transport, and 3PL partners to ensure smooth order processing and delivery.Key criteria
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Customer service experience
Demonstrated experience in customer service or coordination roles.View
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Relationship management skills
Proven ability to build strong relationships with customers and teams.View
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Detail-oriented mindset
Ability to manage multiple priorities with attention to detail.View
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