JB Hi-Fi47 followers118 jobs

Merchandise Operations Coordinator

JuniorFull-timeOfficeSouthbank VIC 3006, AustraliaAdministrationBusiness operationsCustomer service and supportPosted 2 months ago
Pending fitX of Y criteria met

About the job

This job is about maximising sales and profit by leading the workflow of customer and store orders. The impact of this role is significant as it ensures customers receive accurate pricing and timely service, contributing to overall business success. The team thrives in a fast-paced environment that celebrates diversity and values creativity.

You'll be responsible for

💰

Maximising delivered sales and profit

Leading the effective workflow of customer and store orders, ensuring timely and accurate pricing, and maintaining commission tiers.
💻

Managing pricing systems

Monitoring and maintaining pricing in relevant systems to ensure accurate ticket pricing across all channels.
📦

Coordinating customer orders

Ensuring efficient and timely delivery of the end-to-end cycle of customer purchase orders.

Key criteria

📊

Strong Microsoft Excel and analytical skills

Proven experience using Excel for data analysis and reporting.

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🗣️

Excellent communication skills

Demonstrated ability to communicate effectively in writing and verbally.

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🔄

Project coordination and process improvement

Experience managing projects and enhancing operational processes.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong Microsoft Excel and analytical skills
Proven experience using Excel for data analysis and reporting.

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Excellent communication skills
Demonstrated ability to communicate effectively in writing and verbally.

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Project coordination and process improvement
Experience managing projects and enhancing operational processes.

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Customer-focused mindset
Commitment to understanding and meeting customer needs.

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Accountability and results-driven
History of meeting commitments and achieving results under pressure.

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