About the job
The Customer Relationship Manager at JLL plays a vital role in developing and maintaining tenant relationships while ensuring premium-grade property standards. This job is all about balancing customer-facing relationship building with operational management to deliver exceptional tenant experiences. The team thrives on collaboration, innovation, and a warm, inclusive atmosphere, making it a great place to grow and thrive in your career.
You'll be responsible for
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Developing tenant relationships
Acting as the primary tenant contact for all building-related inquiries and communications.🎉
Planning tenant events
Executing site-specific customer engagement strategies and events to enhance tenant experiences.👥
Managing the Concierge team
Overseeing operations including visitor management and event bookings to ensure exceptional service.Key criteria
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Communication skills
Demonstrated ability to adapt communication for diverse audiences.View
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Stakeholder management
Proven experience managing relationships with various stakeholders.View
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Event management experience
5+ years of experience planning and executing successful events.View
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