JLL12 followers87 jobs

Customer Relationship Manager

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 weeks agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Customer Relationship Manager at JLL plays a vital role in developing and maintaining tenant relationships while ensuring premium-grade property standards. This job is all about balancing customer-facing relationship building with operational management to deliver exceptional tenant experiences. The team thrives on collaboration, innovation, and a warm, inclusive atmosphere, making it a great place to grow and thrive in your career.

You'll be responsible for

🏢

Developing tenant relationships

Acting as the primary tenant contact for all building-related inquiries and communications.
🎉

Planning tenant events

Executing site-specific customer engagement strategies and events to enhance tenant experiences.
👥

Managing the Concierge team

Overseeing operations including visitor management and event bookings to ensure exceptional service.

Key criteria

🗣️

Communication skills

Demonstrated ability to adapt communication for diverse audiences.

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🤝

Stakeholder management

Proven experience managing relationships with various stakeholders.

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📅

Event management experience

5+ years of experience planning and executing successful events.

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View more

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5 criteria for this job
Communication skills
Demonstrated ability to adapt communication for diverse audiences.

View

Stakeholder management
Proven experience managing relationships with various stakeholders.

View

Event management experience
5+ years of experience planning and executing successful events.

View

Budget management skills
Experience managing budgets, purchase orders, and invoices effectively.

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Adaptability in dynamic environments
Flexibility to thrive in fast-paced, changing situations.

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