Telstra25 followers117 jobs

Customer Sales and Service Specialist

JuniorMid levelFull-timeOfficeDarwin NT, AustraliaSalesCustomer servicePosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

As a Customer Sales and Service Specialist, you will be at the heart of delivering exceptional service to Telstra’s customers. Your passion for supporting First Nations communities will shine through as you provide tailored solutions to meet their unique needs. The team thrives on collaboration and prioritizes wellbeing, ensuring a supportive environment where everyone can flourish.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

✨

Creating exceptional customer experiences

Delivering a simple and brilliant customer experience across all interactions in a multi-media environment.
🔧

Managing customer issues

Demonstrating a strong sense of ownership of issues/orders and managing end-to-end delivery within designated timeframes.
🔍

Identifying customer needs

Being naturally inquisitive and resilient, effectively identifying customer needs and providing appropriate solutions.

Key criteria

📞

Experience with First Nations communities

Demonstrated experience engaging with diverse First Nations communities.

View

🗣️

Strong communication skills

Ability to articulate and listen effectively to customer needs.

View

💡

Customer-centric problem-solving

Proven ability to resolve customer issues and enhance experiences.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Experience with First Nations communities
Demonstrated experience engaging with diverse First Nations communities.

View

Strong communication skills
Ability to articulate and listen effectively to customer needs.

View

Customer-centric problem-solving
Proven ability to resolve customer issues and enhance experiences.

View

Sales and service experience
Experience in a sales and service environment, preferably in contact centres.

View

Cultural knowledge
Strong understanding of Aboriginal & Torres Strait Islander culture.

View

Similar jobs

View all
Repco
Repco
Customer Sales & Service - Repco Midland - CasualMidland, WA · Contract
The job is about delivering outstanding customer service and creating memorable moments for Repco customers in a retail and trade environment. This role is crucial for ensuring a positive shopping experience, whether in person, over the phone, or online. The team thrives on collaboration, safety, and a shared commitment to excellence.
Repco
Repco
Customer Sales & Service - Repco Minchinbury - CasualMinchinbury, NSW · Contract
The job is all about creating moments that matter for customers at Repco, a leader in the automotive aftermarket parts market. This opportunity allows individuals to ensure each customer has a fantastic shopping experience, whether in person, over the phone, or online. The team thrives on collaboration, safety, and a commitment to continuous improvement, making it a supportive and rewarding place to work.
Repco
Repco
Customer Sales & Service - Repco Mt Isa - CasualMount Isa City, QLD · Contract
This job is all about creating memorable moments for customers at Repco. As a Retail Assistant in Customer Sales & Service, you will play a vital role in ensuring that every customer has a fantastic shopping experience, whether in person, over the phone, or online. The team values collaboration, safety, and a positive culture, making it a great place to grow and thrive.
Repco
Repco
Customer Sales & Service - Repco Geraldton - CasualGeraldton, WA · Contract
The job involves providing exceptional customer service and creating memorable moments for Repco customers in a retail and trade environment. This position is crucial for ensuring a great shopping experience, whether in person, over the phone, or online. The team values collaboration and a positive culture, making it a supportive place to grow and thrive.