Heidelberg Materials Australia
47 jobs

Customer Service Agent

JuniorMid levelFull-timeOfficeGreat Eastern Hwy, Rivervale WA 6103, AustraliaPosted 20 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Service Agent at Rivervale, you will be part of a dynamic team dedicated to delivering exceptional customer service. This job is all about making a positive impact on customers' experiences while working in a supportive environment that values personal and professional growth. Join a friendly team that celebrates contributions and fosters a strong culture of collaboration.

You'll be responsible for

🌟

Delivering remarkable customer service

Pride yourself on delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers.
📞

Handling inbound customer calls

Handle a range of inbound customer calls from around Western Australia.
📦

Managing customer orders

Effectively manage customer orders for concrete and aggregate products.

Key criteria

📞

Customer service experience

Demonstrated experience providing exceptional customer service.

View

🛠️

Problem-solving skills

Proven ability to tackle challenges with innovative solutions.

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💪

Resilience

Experience maintaining composure under pressure and adapting to change.

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Meet the team

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3 criteria for this job
Customer service experience
Demonstrated experience providing exceptional customer service.

View

Problem-solving skills
Proven ability to tackle challenges with innovative solutions.

View

Resilience
Experience maintaining composure under pressure and adapting to change.

View

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