About the job
This job is about making a real impact in the community by connecting with people and helping them with their health cover needs. At Medibank, you will be part of a team that values flexibility, inclusivity, and personal development. The work environment encourages collaboration and innovation, ensuring that everyone can thrive while contributing to the wellbeing of Australia.
You'll be responsible for
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Helping customers
Assist customers in choosing the right health cover and services.📞
Supporting across channels
Provide support in-store, over the phone, online, and in the community.❤️
Building relationships
Create lasting relationships through personalized conversations.Key criteria
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Customer service experience
Proven experience in delivering exceptional customer service.View
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Communication skills
Demonstrated ability to explain complex information clearly.View
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Technology proficiency
Experience using various technology platforms and systems.View